Legal
Terms & Conditions
The terms that apply to orders placed with the Louise Lanzi atelier.
Prototipo: le voci sono l'indice del documento, i testi vanno scritti. Restano da decidere paesi di spedizione, corrieri e spese, metodi di pagamento, trattamento di dazi e IVA per gli ordini fuori dall'Unione europea, e soprattutto due punti che ricadono sul codice: come si aggiornano i prezzi al variare della quotazione dell'oro, e se il diritto di recesso si applica ai pezzi realizzati su misura.
01
Who we are
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02
Made to order
Every piece is made to order in our Italian ateliers. Please allow up to three or four weeks for delivery. Custom lengths and sizes are available on request.
03
Prices and the gold market
Prices follow the price of gold and may be updated. The price that applies to an order is the one shown at the moment the order is confirmed.
04
Placing an order
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Payment methods
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06
Shipping and countries served
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Duties and taxes
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Right of withdrawal and returns
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Bespoke commissions
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Atelier Credit
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Warranty and repairs
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Care of your jewellery
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Governing law
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